Operation Tools Collection

A collection of global operation assistant tools, covering user analytics, A/B testing, customer communication, marketing automation, and more.

1

Amazon Operation Tools

These tools are designed for Amazon sellers to help optimize product listings, manage ads, monitor competitors, automate customer communication, and more.

Helium 10 - Follow-Up

Automated email marketing, review solicitation, and customer service.

Category: Email Marketing

Main Features

Automated EmailsReview ManagementCustomer ServiceTemplate LibraryPerformance Analysis

BQool - Repricing Central

Intelligent repricing tool to maintain price competitiveness.

Category: Price Management

Main Features

Intelligent RepricingCompetitor MonitoringProfit ProtectionBulk RepricingPrice History

Seller Labs Pro - Ignite

Amazon ad campaigns and optimization tools.

Category: Ad Management

Main Features

PPC ManagementKeyword OptimizationAd ReportCompetition AdjustmentACOS Optimization

Keepa

Price tracking, sell remind, BSR monitoring.

Category: Market Monitoring

Main Features

Price TrackingBSR MonitoringSell RemindInventory MonitoringHistorical Data

AMZScout - FBA Calculator

Calculate Amazon FBA fees and profits.

Category: Profits Calculation

Main Features

FBA Fees CalculationProfits AnalysisTax EstimationCompetition AnalysisBulk Calculation

Jungle Scout

Amazon products and sales analysis tools.

Category: Market Analysis

Main Features

Product ResearchSales EstimationKeyword ResearchTrend AnalysisSupplier Database

Feedback Whiz

Amazon reviews and email automation tools.

Category: Reviews Management

Main Features

Reviews MonitoringAutomatic ReplyNegative Review ReminderEmail MarketingOrder Tracking
2

Global Tools

These tools usually support multiple languages, have global server nodes, comply with regional regulations such as GDPR, and are mainly developed by US companies serving the global market.

Mixpanel

Powerful user behavior analytics tool, supporting event tracking, funnel analysis, retention analysis, user segmentation, etc.

Category: User Behavior Analytics

Main Features

Event TrackingFunnel AnalysisRetention AnalysisUser SegmentationA/B Testing

Amplitude

Top-tier behavioral analytics platform, comprehensive features, used by many tech companies.

Category: User Behavior Analytics

Main Features

User Behavior AnalyticsProduct AnalyticsData VisualizationUser Journey MappingReal-time Analytics

Google Analytics (GA4)

Free and powerful website and app analytics tool, widely used, especially good at traffic source analysis and basic user behavior tracking.

Category: User Behavior Analytics

Main Features

Traffic AnalysisUser BehaviorConversion TrackingAudience AnalysisReal-time Data

Optimizely

Veteran A/B testing and server-side experimentation platform, powerful features, also expanded into content management and personalization.

Category: A/B Testing

Main Features

A/B TestingMultivariate TestingPersonalizationFeature FlagsData Analysis

Intercom

Leading customer communication platform, offering live chat, chatbots, in-app messaging, email marketing, and a simple help center.

Category: User Communication

Main Features

Live ChatChatbotsIn-app MessagingEmail MarketingHelp Center

HubSpot

Integrated platform with CRM, marketing automation, sales, service, and other functionalities.

Category: Marketing Automation

Main Features

CRMMarketing AutomationSales ToolsCustomer ServiceContent Management

Pendo

Besides analytics, it also offers in-app guidance, user feedback collection, and NPS survey features.

Category: User Behavior Analytics

Main Features

In-app GuidanceUser FeedbackNPS SurveysUser Behavior AnalyticsProduct Insights

FullStory

User session recording and front-end performance monitoring, helping to understand user-encountered issues.

Category: User Behavior Analytics

Main Features

Session RecordingFront-end Performance MonitoringUser JourneyError TrackingHeatmap Analysis

Customer.io

Powerful marketing automation tool, focusing on messages triggered by user behavior.

Category: Marketing Automation

Main Features

Email MarketingPush NotificationsSMS MarketingBehavioral TriggersUser Segmentation

Asana

Flexible project and task management tool, suitable for various teams.

Category: Project Management

Main Features

Task ManagementProject TrackingTeam CollaborationWorkflowsTimeline View
3

China-specific Tools

China's internet ecosystem (such as WeChat, unique Android ecosystem, compliance requirements) has given rise to many excellent localized tools.

Sensors Data

China's leading user behavior analytics platform, features comparable to Mixpanel/Amplitude, offers private deployment options, compliant with domestic data security requirements.

Category: User Behavior Analytics

Main Features

User Behavior AnalyticsPrivate DeploymentData SecurityUser SegmentationFunnel Analysis

GrowingIO

Mainstream user behavior data analytics product in China, offers codeless (visual tagging) and code-based tracking solutions.

Category: User Behavior Analytics

Main Features

Codeless AnalyticsUser SegmentationFunnel AnalysisRetention AnalysisHeatmap Analysis

WeCom (WeChat Work)

Connects to the WeChat ecosystem, an important tool for B2C communication and private domain traffic operations in China.

Category: User Communication

Main Features

Customer ManagementPrivate Domain TrafficBroadcast AssistantCustomer MomentsChat Archiving

WJX (Wenjuanxing)

The most mainstream online survey tool in China.

Category: User Feedback

Main Features

Survey DesignData CollectionData AnalysisReport GenerationMulti-device Compatibility

Lark (Feishu)

Product by ByteDance, integrates instant messaging, calendar, documents, cloud storage, workbench, etc., with an excellent user experience.

Category: Project Management

Main Features

Instant MessagingDocument CollaborationCalendar ManagementVideo ConferencingWorkflow

DingTalk

Product by Alibaba, integrates various collaboration features like approvals, tasks, schedule, documents, etc.

Category: Project Management

Main Features

Team CollaborationApproval ProcessesAttendance ManagementVideo ConferencingApplication Development

Weimob

Mainly serves merchants for opening stores and marketing on social platforms like WeChat, includes CRM and marketing automation features.

Category: Marketing Automation

Main Features

Social CRMMini Program StoreMembership ManagementMarketing CampaignsData Analysis

Youzan

Provides e-commerce SaaS services, helping merchants open stores and market on platforms like WeChat.

Category: Marketing Automation

Main Features

Micro StoreMembership MarketingOrder ManagementInventory ManagementData Analysis
4

Regional-specific Tools

These tools are designed for specific regional markets, taking into account local user habits, regulatory requirements, and mainstream platform ecosystems.

Line for Business

Business version of Line, Japan's main social platform, used for business marketing and customer service.

Region: Japan

Main Features

Customer CommunicationMarketing CampaignsOfficial AccountAd PlacementData Analysis

KakaoTalk Business

Business solution of KakaoTalk, the main social platform in Korea, used for enterprise marketing and customer interaction.

Region: Korea

Main Features

Message MarketingCustomer ServiceOfficial AccountAd PlacementData Analysis

Didomi

Popular privacy compliance management platform in Europe, helps companies comply with GDPR and other regulations.

Region: Europe

Main Features

Privacy ComplianceCookie ManagementUser ConsentGDPR ComplianceData Protection

OneTrust

World-leading privacy management platform, helps companies comply with GDPR, CCPA and other privacy regulations.

Region: Europe/USA

Main Features

Privacy ComplianceConsent ManagementData MappingRisk AssessmentThird-party Risk Management

Shopee Marketing Solutions

Marketing solutions of Shopee, the e-commerce platform in Southeast Asia, help sellers increase sales.

Region: Southeast Asia

Main Features

Ad PlacementPromotional ActivitiesStore DecorationData AnalysisSeller Education

Operation Tool Selection Suggestions

  • Global products (especially SaaS) usually choose international mainstream tools such as Mixpanel, Amplitude, Intercom, etc.
  • Products for the Chinese market often prioritize localized tools such as Sensors Data, GrowingIO, WeCom, etc.
  • Domestic marketing activities often prioritize WeChat marketing activities, especially good at community marketing.